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Have questions or need assistance? We're here to help!
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Business hours: Mon–Fri, 9AM–6PM GST
Typical response time: Within 1–2 hours
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creators@bukhashbrothers.com
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FAQ
Quick answers to the most common questions.
Complete your profile (niche, markets, bio), connect your social accounts, add a clear rate card, and upload your portfolio/media kit. This helps brands review you faster.
Pending means the brand/team is still reviewing. Some campaigns review in batches. Make sure your profile and connected platforms are complete to improve your chances.
Payments are usually processed after deliverables are completed and approved, based on the campaign payment terms. You can track your payment status in the Payments section.
"30 days" means payment is processed up to 30 days after deliverables are approved (or after invoice submission, depending on the campaign). Always check the campaign details for the exact term.
Go to Profile → Rate Card, update your deliverables and pricing, then save. Keeping your rate card updated helps match you to more campaigns.
Go to Settings → Integrations (or Profile → Connect Platforms), choose the platform, and follow the login steps. Once connected, your metrics sync automatically.
Contact support as soon as possible and explain the situation. Missing deadlines may affect eligibility for future campaigns, but early communication helps find solutions.
Go to Profile → Payments (or Settings → Payments) and update your bank information. Changes may require verification before new payouts are processed.
Yes. You can apply to multiple campaigns as long as you can meet timelines and deliverables. Always review the requirements before applying.
Make sure your filters are not too strict, and that your profile is complete. If the issue continues, contact support and share a screenshot.