Privacy Policy
Last updated: March 2, 2025
Bukhash Brothers ("we," "us," or "our") operates the Creator Portal and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read it carefully.
Introduction
We are committed to protecting your privacy. This policy applies to creators, influencers, and users of our portal and describes the types of information we collect, how we use it, and the choices you have regarding your data.
Information We Collect
Personal information
We collect information you provide when registering and using the portal, including:
- Name, email address, phone number, and country
- Date of birth, nationality, and delivery address
- Profile photo and identity documents where required
- Creator type and professional details
Social media data
When you connect social accounts or provide handles, we may collect:
- Platform handles, profile URLs, and follower counts
- Content categories and languages
- Media kits and sample content you upload
Payment information
For payouts we collect bank account details (e.g. IBAN, SWIFT, account holder name, bank name). Payment processing may be handled by third-party providers subject to their privacy policies.
Usage analytics
We may collect usage data such as pages visited, features used, and device information to improve the platform and troubleshoot issues.
How We Use Your Information
- Campaign matching: To match you with brand campaigns, recommend opportunities, and display your profile to brands (where permitted).
- Payment processing: To process payouts, verify bank details, and comply with financial regulations.
- Communication: To send you campaign updates, application outcomes, notifications, and support replies via email and WhatsApp where you have agreed.
- Legal compliance: To comply with applicable laws, respond to legal requests, and enforce our terms.
Data Sharing
We may share your information in the following circumstances:
- Brands: Profile and application data may be shared with brands when you apply to campaigns or when we recommend you for opportunities.
- Payment providers: Bank and payout details may be shared with authorised payment processors to complete transactions.
- Legal authorities: We may disclose information when required by law, court order, or to protect our rights and safety.
Data Security
We implement technical and organisational measures to protect your data, including encryption, access controls, and secure infrastructure. No method of transmission or storage is 100% secure; we encourage you to use strong passwords and keep your account details confidential.
Data Retention
We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data subject to applicable law and our retention requirements.
Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your data, subject to legal and contractual exceptions.
To exercise these rights, contact us using the details below.
Contact Information
For privacy-related questions or to exercise your rights, contact us at our support channels (e.g. the "Talk to us" / Support page) or via the contact details provided on the platform. We will respond in accordance with applicable law.